Liquid waste, sorted fast.
Dr Whiffy is your local, EPA approved liquid waste crew for the Gold Coast and Northern New South Wales. Septic pump outs, treatment plant de-sludging, grease traps, grey water and commercial waste. Over 15 years on the tools.
One local crew for every liquid waste job.
From a backyard septic pump out to a shopping centre pump station, Dr Whiffy handles the collection, transport and EPA approved disposal, with all the paperwork taken care of.
Septic Tank Pump Outs
Fast, clean septic tank pump outs and cleaning for homes and acreage across the Gold Coast and Tweed. Regular servicing that avoids the nasty surprises.
Learn moreTreatment Plant Pump Outs
De-sludging for every brand of home sewage treatment plant, keeping your AWTS running smoothly and compliant with council.
Learn moreGrease Trap Cleaning
Scheduled grease trap pump outs and cleaning for cafes, kitchens and food venues, keeping you hygienic and on the right side of the rules.
Learn moreGrey Water Removal
Grey water tank pump outs, grey water pump replacements and baffle repairs, so your system keeps draining the way it should.
Learn moreCommercial Liquid Waste
Holding tanks, pump wells, amenities blocks, storm water and sewer pits for shopping centres, carparks and body corporates.
Learn moreGrey Water & Sullage Pumps
REEFE pressure, sump and submersible pumps supplied and fitted, plus freight, so you get the right pump for the job first time.
Learn more
Powered by dedication and expertise
Local, reliable, and never afraid of a dirty job.
Dr Whiffy is Shane and his tanker, looking after liquid waste right across the Gold Coast and Northern New South Wales. Fifteen years in, the promise is simple: turn up when we say we will, do the job properly, and dispose of everything the EPA approved way.
the tools
brands serviced
disposal
We know your treatment plant.
Not sure what brand you have? No problem. We service and de-sludge them all, and we can help identify your system over the phone.
Fully insured and trained
Every operator is fully insured and experienced across all makes of treatment plant.
Council compliant, paperwork done
We handle the documentation for regulated and non-regulated waste so you stay compliant.
Trucks for tight access
Multiple truck sizes mean we get to the job, whether it is acreage, a basement carpark or a narrow driveway.
Same day and emergency
Overflowing or blocked? Call and we will do everything we can to be there the same day.
Booked and pumped in four easy steps.
Call or enquire
Ring Shane on 0490 021 925 or send the form. Tell us the tank, the brand and the access.
We schedule you in
We lock in a time that suits, and for emergencies we do everything we can to come today.
We pump it out
The right truck turns up, we pump, clean and check the system, and tidy up after ourselves.
Disposed and documented
Waste is taken to an EPA approved facility and you get the paperwork you need. Sorted.
What Gold Coast locals say.
"Dr Whiffy provided prompt, professional, and affordable service. Highly recommend!"
"I can't say enough about the outstanding service I received from Dr Whiffy. The operator went above and beyond to meet our needs and exceeded our expectations."
"Turned up same day when our treatment plant alarm went off. Knew exactly what to do and left it running perfectly. Couldn't ask for more."
Gold Coast and Northern NSW.
Based on the Gold Coast, covering from the northern suburbs down through the Tweed and Northern Rivers.
Liquid waste questions, straight answers.
As a rule of thumb, most household septic tanks need pumping every three to five years, and aerated treatment plants (AWTS) usually need de-sludging every two to three years depending on use. Regular servicing is the cheapest way to avoid blockages, overflows and expensive pump failures. If you are not sure when yours was last done, give us a call and we will help you work it out.
Yes. If your tank is overflowing, your treatment plant alarm is going off or a commercial pit is backing up, call Shane on 0490 021 925. We keep room in the run for emergencies and will do everything we can to get to you the same day across the Gold Coast and Northern NSW.
All of them. Taylex, Ozzi Kleen, Biocycle, Envirocycle, Krystel Kleer, Fuji Clean, Aqua Nova, Bio Septic, Biotreat, Eco Safe, Eloy, Enviro-Flo, Envirotech, Septech, Super Treat, Aussie Treat, Earth Safe and more. If you do not know your brand, we can identify it for you.
Absolutely. All waste we collect is transported and disposed of at licensed, EPA approved facilities, and we complete the documentation required for both regulated and non-regulated waste, so you are always compliant.
We do. Domestic septic tanks, grease traps and grey water, right through to commercial holding tanks, pump wells, amenities blocks, storm water and sewer pits for shopping centres, carparks, day care centres and body corporates.
Need a pump out? Let's get it sorted.
Same day and emergency call outs across the Gold Coast and Northern New South Wales. EPA approved, fully insured, and 15+ years of doing it right.